STAMFORD, Conn., October 21, 2002 -- Pitney Bowes Inc. (NYSE:PBI) will showcase the new, higher speed of its APS Series inserter at Xplor 2002 in Anaheim, CA Oct. 27-30. The intelligent mail system will run up to 22,000 mail pieces per hour with online viewing of real-time system production.

The 22 percent increase in APS cycling speed is the result of hardware and software enhancements that represent Pitney Bowes’ continuing investment in new technologies to meet customers’ needs for high volume mail piece processing. The new speed, achieved in less than a year from the system’s introduction at Xplor 2001, signifies a corresponding productivity gain that can be achieved using Pitney Bowes premier inserting platform.

“APS has surpassed more than 80 million cycles across our global customer base just one year after its release. Our customers are reporting tremendous increases in productivity and substantial labor savings. Our goal is to continue enhancing APS with a focus on customer efficiencies and faster return on investment,” said Michael Steers, Vice President, Enterprise Business Development.

Satisfied APS customers include TSYS (NYSE: TSS), a global provider of credit, debit commercial and private-label card processing services. The Columbus, GA-based company represents more than 218 million cardholders. “Not only has the APS replaced two legacy inserter systems, it has enhanced the integrity of our mail piece processing with cutting edge technology that tracks each individual card holder’s communication throughout a job run,” said Blake Barker, TSYS Associate Director of Production.

The APS Xplor demonstration will feature a telecommunication statement application as a critical part of the Pitney Bowes Closed Loop Message Management shown throughout the booth.

“As an intelligent, high speed inserter, APS is a key component in creating an efficient document channel to help businesses connect to their customers,” said Ajay Ghia, Pitney Bowes Document Messaging Technologies Vice President, Marketing and Product Development. “APS not only produces massive volumes of mail—100,000 or more mail pieces per shift—it is also an integral part of Pitney Bowes’ closed loop message platform that helps our clients deliver personalized messages and inserts to each of their individual customers. That is a personal, powerful and profitable connection to the customer through every mail piece.”

Xplor visitors can see APS production statistics from the show floor displayed online using Pitney Bowes DFWorks™ suite of software solutions for real time remote management of the automated document factory (ADF).

“The ability to access productivity information remotely lets operation management proactively manage their ADF to more quickly identify and remedy bottlenecks or switch jobs to different systems. It is a critical connection to attain and sustain a competitive advantage,” said Ghia.

“Additionally, we have significantly enhanced APS hardware and software components to help our customers achieve higher levels of productivity,” said Ghia. “Our platform is designed to inform operators and operations management of system and component performance—both online and at the system—to ensure maximum uptime for a total lower cost per mail piece.”

New APS features on display at Xplor 2002 include:

• New insert feeder technology, featured as a stand-alone feeder unit, to demonstrate a new innovative modular design that offers enhanced feeding performance and control of low quality paper.
• Diagnostic tools including Health Monitor™, that continuously monitor and analyze system performance to proactively alert operators of conditions warranting attention and maximizing system productivity.
• Acute sensor technology that verifies system readiness prior to job start by testing all critical components. Health Check™ pinpoints specific areas requiring attention, such as a scrap of paper or paper dust on a photocell, and directs them to remedy the targeted area before a failure state occurs.
• System feedback from a built-in knowledge base helps operators expedite system recovery by providing text and visual graphics to identify and subsequently remedy an issue for maximum uptime.

More information about the advancements in the APS Series, will be available at Pitney Bowes at Booth 340 at Xplor 2002.

Pitney Bowes
Pitney Bowes is a $4.1 billion global provider of integrated mail and document management solutions headquartered in Stamford, Connecticut. The company serves over 2 million businesses of all sizes through dealer and direct operations. Additional information on the company, its products and solutions is available at www.pb.com.

Media Contact:
Beth Fisher
Manager, Marketing Communications
203-739-2125
Beth.Fisher@pb.com  

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