| Intelligent
Document Processing
A
Special Assessment by Madison Advisors
Pitney
Bowes / Siebel Alliance
A
Strategic Assessment by Madison Advisors
Internet
Billing Yields Convenience for Customers, Lower Costs for
UI
New features plus a mix of promotions help spur use
of our new EBPP capability
By Shirley Dion, Senior Manager, UI Collections
From Obligation to Opportunity
Manulife Financial re-engineers customer communications
to boost sales, speed processing and lower costs
Aetna Launches ESP Capability for EOBs
Giant insurer expects online statements will boost
customer satisfaction and streamline work flow
By George Linkletter
Pitney Bowes Creates an Automated Document Factory for Cegetel
By Scott Gerschwer
Multi-channel Island: Jersey Post Develops EBPP Solutions
Petersburg Life Insurance Reduces Returned Mail by More Than
Half
Firm is now saving nearly $600,000 a year and has
achieved a better rapport with customers and agents
Making Tracks
Job and Piece Level Tracking are a "Must Have" for
Mailers
Connecting with Customers
Linking Output Documents with CRM Resources Can Yield
Immense Benefits
By Bernie Gracy, Vice President, Enterprise Integration Solutions,
Pitney Bowes
Advanced Print Stream Engineering
Versatile software tools like StreamWeaver can improve
all forms of customer messaging
Karl Schumacher: The Trip
of a Lifetime
By P.C. McGrew, EDP
What is the future of mailing industry software and what should
mail center managers do to prepare?
Intelligent mail will make the mail stream a more
strategic tool for businesses
By Bernie Gracy, V.P. Professional Services, Pitney Bowes
Document Messaging Technologies
(Reprint from Mailing Systems Magazine)
Engineering the Flow of Customer Messaging
Intelligent Mail Bridges Critical Business Processes
By Karl Schumacher Vice President, Global Strategy Pitney
Bowes Document Messaging Technologies
Flexible and High-Integrity Processing
Fuels Growth at American Direct Mail
Venerable firm re-equips to boost performance and
keep pace with changing customer needs
The Latest on ADF
Implementations
Finding Gold in a Lights Out Operation
Cooking With Gas
Pitney
Bowes Insertion Integrity at British Gas
The Future of Mailing Industry
Software
No need for a crystal ball
By Ben Johnson
(Reprint from Mailing Systems Magazine)
A Fresh Look at EBPP
(Reprint
from Document Processing Technology)
It's Conference Season!
A look at what's going on in the industry
By Pat McGrew, EDP
(Reprint
from Document Processing Technology)
Bernie Gracy, Vice President and
General Manager of Professional Services – Pitney Bowes Document
Messaging Technologies
(Reprint from Output Links)
Advanced Printstream
Engineering
Versatile software tools like StreamWeaver can improve
all forms of customer messaging
(Reprint
from Document Processing Technology)
Karl Schumacher, President
- Pitney Bowes docSense
(Reprint from Output Links)
Pitney Bowes Applauds USPS
Focus on Stale Addresses as a "Smart Move"
Undeliverable As Addressed (UAA) mail continues to be
a large source of cost for the USPS.
By Jeffrey Stangle, Pitney Bowes Document Messaging Technologies
Fast, Easy and Affordable. At Last!
An Electronic Billing Solution for Small and Medium-Sized
Firms
Transend Business Services and Pitney Bowes agree to provide
ESP/EBPP/EIPP capabilities
The Latest Advance in eCRM
is … Mail
Siebel Systems Taps Pitney Bowes for Mail Channel Solutions
by Hank Rydell
Consolidate, Upgrade and Insource is
Strategy at Blue Cross and Blue Shield of Florida
Goal is improved efficiency, flawless integrity and faster
growth
Connect to Your Customers --
Personally, powerfully and profitably
The enduring interest of business, regardless of size,
location or industry, is to attract and retain customers,
grow customer relationships, and use those relationships to
increase revenues and improve profitability.
by Karl Schumacher of Pitney Bowes
Partners are Key to Progress for
Prudential Securities
Customer Distribution Center enlists business units, employees
and vendors to improve performance
The HIPAA Opportunity
Aside from avoiding penalties, compliance with HIPAA yields
an edge that can help grow the business
by Marc Grimm
Integrated Software Lowers Costs
and Streamlines Processing for Massachusetts
Efficient messaging benefits taxpayers and aid recipients
Improving the 'Flow of Work'
Boosts Productivity for California EDD
Changing how materials are handled helps energize employees
and engage supervisors
Shift to Automated Sorting Unlocks
Immense and Continuing Benefits for Hays DX
Firm deploys nearly 40 Olympus II barcode and sorting
systems from Pitney Bowes MailCode for fast, accurate and
comprehensive processing -- plus a platform for growth
Print Stream Engineering: The
Morphing of a Pioneer
StreamWeaver pioneered the concept of print stream engineering.
Now the versatile tool is even easier to use.
(Reprint from Output Links)
Integrated
Messaging is the Key to Reduced Interaction Costs
Learn how integrated, closed-loop messaging can strengthen
your enterprise
By Karl Schumacher of Pitney Bowes
(Reprint from Digital Publishing)
Do
You Know Where Your Print/Finish Jobs Are Tonight?
Eliminate
the guesswork and gain better control of your production
environment
By John Lynch, Director of Software Development
(Reprint
from Elite Peer Network)
Achieve
ROI with EBPP Technology
For results, EBPP must be tied to the hard copy document
process
The
Shift to Pro-Active Management
"Manage, don't react" with SiteView from Pitney Bowes
docSense
Digital Document
Delivery Comes of Age
All systems are full speed ahead for digitally delivered
documents to overtake the cumbersome and costly way we
do business on paper
The
Check's Not in the Mail
Anthrax threats boost interest in online bill-paying
service
By Richard Lee - Stamford Advocate Staff Writer
(Reprinted from the Stamford
Advocate November 2nd Business Pages)
Digital Document Delivery:
Secure, Convenient and Cost Effective
Seen chiefly as a way to reduce handling costs
and provide added convenience to customers, security issues
may drive digital presentment to the type of growth that
industry analysts first predicted when it was dubbed the
Internet's next "killer app" in the late nineties
Conquering Convergence:
The electronic document and your customer document
output technologies are evolving and converging. Will
you master -- or miss -- the shift?
Acquisitions, Alliances
and New Capabilities
Foster growth for Pitney Bowes docSense
'Relationship' is the key word in
any e-CRM strategy
Without accurate customer data, can a true 'relationship'
with customers really exist?
Hybrid Processing
Understanding the Shift from Print to Digital - The
key is integration, not duplication
Fast and Convenient
Electronic statements speed access to data for Postage
by Phone users
CRM Success Hinges on Data
Quality
Without accurate customer data, implementing a CRM
strategy is like "walking up a down escalator"
Convenience is King
On-line consumers show growing preference for receiving
and paying bills via the internet
Keys to Internet Billing Success
Leverage, choice and ease of use
Searching
for specific industry news or information?
Want to know about industry events that are coming up in 2003?
Send us an email.
webmanager@docsense.pb.com
|
