Karl Schumacher Named President
of Pitney Bowes docSense
Widely recognized strategist now leads new
business focused exclusively on 
Electronic Bill Presentment and Payment

STAMFORD, CT March 7, 2000 -- Karl Schumacher has been named President of docSense, a new stand-alone business of Pitney Bowes Inc. (NYSE:PBI). docSense offers professional services and software solutions for Internet billing, payment and statement applications for the business-to-consumer, business-to-business, and internal messaging markets. 

Previously, Mr. Schumacher was Vice President and General Manager of the Document Factory Solutions group of Pitney Bowes Inc. and pioneered the firm's highly successful host-to-post strategy for global 2000 companies as well as its Digital Document Delivery^TM (D3) capability. 

As President of docSense, Mr. Schumacher will now direct a new business initiative that is focused exclusively on migrating high volume billers from hard copy statement processing to web-based and other delivery channels. The business will serve as the "biller's advocate in this newly emerging and fast moving area of e-commerce," says Mr. Schumacher. 

Fast implementation, minimum disruption
"docSense will enable businesses to implement the full range of Internet billing alternatives—and capture the immense benefits of faster delivery, lower cost processing, and more effective one-to-one messaging—in parallel with their current paper-based billing operations," he continues. 

"Our strategic partnership agreements with billing consolidators and consumer service providers allow billers to manage only one vendor relationship and still provide consumers with a rich array of delivery and payment options," he says. 

"Web bill presentment and payment is a widely recognized pillar for e-business initiatives within an enterprise," adds Murray Reichenstein, Vice President of Ecommerce for Pitney Bowes. 

"Paper-based documents drive receivables and regulatory compliance, which are often seen as back-office concerns," he explains. "Digital presentment accomplishes that too, but is also a front-end, interactive gateway to the goods and services of an enterprise. docSense offers all the pieces to help drive a well-integrated e-commerce offering within a business including the ability to interface to Customer Relationship Management and Enterprise Resource Planning systems." 

Mr. Schumacher has held key positions in strategic planning, business development and product management. He has directed the acquisition and integration of software companies and software-based products, and has generated ten patents in his tenure with Pitney Bowes. He holds an MBA degree from the University of Michigan and a BA degree from Wesleyan University. 

Key management team
Several other key managers will help launch the new business initiative and will report directly to Mr. Schumacher. 

Robert Calabrese is Vice President of Sales and Professional Services for docSense. Mr. Calabrese is responsible for directing a staff of more than 60 sales and consulting services personnel who help billers implement Electronic Bill Presentment and Payment capabilities, including the critical e-commerce components of data quality, print stream management, customer relationship management, and control and reporting. 

Mr. Calabrese has more than three years of sales management experience with Pitney Bowes. Previously, he managed sales for Structural Dynamics Research Corp., a firm that developed software for data integrity, data mining and computer aided design. Mr. Calabrese received a BA degree in marketing from Dowling College. 

Lenore O'Connor is Vice President of Marketing and Product Management for docSense. Ms. O'Connor has more than four years of marketing management experience with the Production Mail and Document Factory Solutions Division of Pitney Bowes and was instrumental in helping develop the firm's Digital Document DeliveryTM marketing strategy. 

She has also played a key role in realigning and integrating the marketing and product management resources for the Division's software and services capabilities, which has helped speed the implementation of advanced processing concepts like the automated document factory. 

Ms. O'Connor also has experience with Control Data Corp., where she held positions in marketing communications management. She is a graduate of Adelphi Business School. 

Douglas Quine is Product Guru for docSense. He is responsible for guiding new product development, coordinating solution development with strategic partners, and custom-tailoring solutions to individual biller sites. 

Dr. Quine is a former professor at the University of Illinois and holds a BA degree from Princeton University and a Ph.D. degree from Cornell University. 

He has written computer programs using multiple languages, has evaluated and selected the technologies used to automate messaging, and has nearly four years of experience building web sites, including monitoring and analyzing patterns of consumer use. One of his personal web sites recently won the Britannica Internet Guide Award for excellence in content, presentation and usability. 

David Gardner is Chief Architect for the docSense family of products and capabilities. He is responsible for assuring that the full array of Pitney Bowes software products are optimized for Internet deployment and can be fully customized at individual biller sites. Mr. Gardner has more than five years of experience developing web-based technologies, and was instrumental in developing and piloting a secure digital certificate for the Social Security Administration. 

Mr. Gardner holds two patents, has authored a book on computer programming, and has published articles on how organizations can adopt information technology tools to spur innovation. He received a BA degree and an MA degree in computer sciences from the University of Kansas. 

John Lynch is Development Director for docSense. He is responsible for developing and integrating software encompassing print stream management, control and reporting, and data quality/fraud detection. 

Mr. Lynch has more than 15 years of technical and software development experience. Most recently he served as Technical Leader for the Document Factory Solutions group of Pitney Bowes, and before that was Director of Product Development for StreamWeaver® print stream conditioning software. 

He has also served as Director of Software Development for DevTech/NeoMedia Technologies, Technical Director for Archetype Systems, Inc., and Senior Systems Programmer for Fingerhut Corporation. His experience includes developing client/server software products for Unix-based print servers. Mr. Lynch attended both Saint Cloud State University and De Paul University where he studied computer sciences. 

Elizabeth Trumbull is Director of Business Development for docSense. She is responsible for developing partnerships with distribution providers, technology providers, integration service companies, and other complementary product providers. 

Mrs. Trumbull has three years of experience with Pitney Bowes Management Services, where she was a senior technical advisor for the development of digital products and services. Her background is large-scale systems integration, including defense contracting and imaging/electronic document management systems. Mrs. Trumbull received a BA degree in economics from William and Mary College. 

docSense is a new business of Pitney Bowes Inc. It provides software and services that enable enterprises to custom-tailor and deliver traditional and newer forms of critical customer communications via the Internet and other electronic channels. For more information about docSense, visit http://docsense.pb.com. Pitney Bowes is a $4.4 billion provider of informed mail and message management. For more information visit www.pitneybowes.com.