Pitney Bowes Partners with NECA
Services to Provide Electronic Bill
Presentment and Payment Solution

DANBURY, Conn., November 27, 2001 -- Pitney Bowes, Inc (NYSE:PBI) has signed an agreement with NECA Services to provide an electronic bill presentment and payment solution for its more than 1,100 Exchange Carrier/Service Bureau customers. Digital Document Delivery (D3), offered by Pitney Bowes docSense, will deliver substantial added value to the NECA customers while generating productivity improvements.

The more than 1,100 exchange carriers participating in NECA Billing & Collection programs are able to provide their subscribers with a single bill for all of their local and long distance telephone services. This amounts to over 100 million billing transaction each year for this customer base.

"We are very happy with our decision," said Raymond Wolitz, executive director, NECA Services. "Our relationship with Pitney Bowes docSense is an excellent partnership, and we look forward to collaborating together on our shared vision of giving NECA customers the industry's best online bill payment experience."

Karl Schumacher, president, Pitney Bowes docSense, shares Wolitz's enthusiasm. "Gaining NECA as a customer underscores the success of our digital solution. Because the billing volume of NECA exchange carriers ranges in size from hundreds to millions of records per month, scalability and flexibility were major factors in their choice of D3. Receiving this commitment validates the strength of our electronic bill presentment and payment solution."

"In keeping with NECA's business practice, we performed exhaustive due diligence on the market, analyzing different vendors in relation to the needs of our exchange carriers," said Wolitz. "Our research proved that Pitney Bowes docSense had the strongest match to our customer requirements. Our choice took into account both the functionality of the D3 solution and the strong reputation of Pitney Bowes.

"NECA Services offers a range of administrative services, including billing and collection and governmental universal service programs, to the telecommunications industry.

Pitney Bowes Inc. is a $4 billion global provider of integrated mail and document management solutions headquartered in Stamford, Connecticut. Pitney Bowes docSense is the company's global provider of premier solutions for the creation and distribution of efficient and effective documents in paper and digital form. For more information go to www.docsense.pb.com.