Pitney
Bowes’ Digital Document Delivery (D3) Internet billing, payment
and statement solution will enable the Regional Water Authority
to offer its customers the option of receiving and paying
for their water bills electronically as an alternative to
receiving paper invoices, which they currently pay via traditional
mail.
For the
first time ever, Pitney Bowes' D3 technology enables us to
offer this option to a growing number of customers who prefer
to receive and pay their bills on line whenever and wherever
they wish, said Noel Grant, director of customer relations
for the Regional Water Authority. When customers can elect
to receive and pay bills in the way that’s most convenient
for them, we believe more payments will be on-time, something
that can only help our bottom-line. In addition, we believe
that providing this level of customer choice also positions
us on the leading edge of the industry.
Mr. Grant
said that the Regional Water Authority’s decision to choose
Pitney Bowes Digital Document Delivery (D3) was impacted by
the success that another New Haven utility company, United
Illuminating, has had with the solution.
We were
impressed by the level of technology demonstrated by Pitney
Bowes' D3, Mr. Grant added, and are also aware of Pitney Bowes
strong reputation for product and service quality and reliability."
Karl Schumacher,
President of Pitney Bowes docSense, the division that offers
professional services and software solutions for Internet
payment, billing and statement presentment, said that their
solutions are designed expressly to help customers better
manage transactions with their customers. "By implementing
D3, the Regional Water Authority has responded to the growing
consumer demand for innovative, web-based communications.
Pitney
Bowes docSense is a Premier Certified Partner of CheckFree
i-Solutions, the leading provider of electronic billing and
payment services (NASDAQ: CKFR) and offers its customers access
to CheckFree i-Processing, the most comprehensive distribution
and payment network of nearly 275 financial services companies.
Pitney
Bowes Inc. is a $4 billion global provider of integrated mail,
messaging and document management solutions headquartered
in Stamford, Connecticut. The company serves over 2 million
businesses of all sizes in more than 130 countries through
dealer and direct operations. Pitney Bowes docSense
is the company’s global provider of premier solutions for
the creation and distribution of efficient and effective documents
in paper and digital form. For additional information about
Pitney Bowes, visit the company’s website at www.pitneybowes.com.
South
Central Connecticut Regional Water Authority, a regional organization,
supplies water and related services to some 400,000 consumers
in 12 south central communities. In 2000, consumers
used over 19 billion gallons of water. It owns approximately
24,000 acres of watershed land, provides a wide array of recreational
opportunities, and sells an expanding line of water-related
products and services. Through its Whitney Water Center,
the Authority also provides hands-on water science programs
to some 16,000 students annually.
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